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Digital document management: more efficiency and security for companies

Table of contents

The volume of documents in companies is constantly growing - from invoices and contracts to personnel documents. For finance teams, managing directors and legal departments, this means more administrative work, more complexity and more potential for inefficient processes. Those who still rely on traditional folder structures and filing cabinets quickly reach their limits - for example due to time-consuming processes, limited access options or a lack of transparency. 

The answer to these challenges is digital document management. In this article, you will find out exactly what the term means, how a document management system (DMS) works and what is important when choosing the right solution.

What is document management?

The term refers to the systematic organization, filing and maintenance of business-relevant documents - regardless of whether they are in paper or digital form. The aim is to capture information in a structured way, make it easy to find and manage it efficiently throughout the entire document lifecycle.

How and where documents are stored, which access rights apply and how processes relating to documents are structured play a key role. Modern companies are increasingly relying on digital solutions to make their administration leaner, more secure and more transparent. The following sections show their areas of application as well as the technological and organizational differences that play a role here.

Analog vs. digital document management

While analog systems rely on physical folders and files, digital solutions offer a significantly higher degree of flexibility and efficiency. Digital document management has therefore established itself as a future-proof alternative in many companies - not least due to its advantages in terms of automation, security and location-independent access.

Digital implementation is particularly efficient with a specialized document management system (DMS). This type of document management software offers functions such as versioning, access control, digital signatures and automated workflows. A DMS makes it possible to turn simple document management into a strategic tool for transparent processes, legally compliant archiving and a smooth flow of information within the company. 

Electronic document management also scores points with regard to legal requirements such as data protection and retention periods: it ensures security, traceability and compliance - without additional effort in everyday life.

Centralized vs. decentralized document management

How a company structures its documents depends not only on the system used, but also on the chosen organizational approach. The question is particularly relevant here: are documents managed centrally in one place or decentrally across different departments? Both models have advantages and disadvantages - especially with regard to access rights, transparency and consistency.

While central storage often makes quick access more difficult, decentralized document management carries the risk of duplicates, a lack of transparency and different versions of a document. It is also often more difficult to comply with data protection and security standards on a decentralized basis.

A well-structured, centralized digital document organization can help here. It bundles all information in one place, establishes clear responsibilities and improves the traceability of document processes.

Areas of application for document management

Every company works with documents on a daily basis, which not only need to be stored in a structured manner, but also managed in a timely, correct and secure manner. Structured document management is particularly relevant for:

  • Finance departments: This involves the management of invoices, payment receipts, tax documents and accounting documents. Deadlines, verifiability and audit compliance are crucial here.

  • Legal departments: Contracts, legal opinions, data protection agreements and compliance documents must not only be centrally available, but also specially protected.

  • Personnel departments: Employment contracts, payslips, references and vacation requests are among the sensitive personnel documents that require careful and data protection-compliant management.

  • Management: Strategy papers, minutes of board meetings, annual reports and internal analyses must be centrally accessible and treated confidentially.

In addition, specialist departments such as marketing, sales or project management also benefit from optimized document management - especially when working on shared files, tracking project documents or sharing information with external partners.

In the next section, you can find out which legal and technical framework conditions companies should observe - particularly with regard to data protection, retention periods and IT security.

Legal and technical requirements

The introduction of digital document management brings many advantages, but certain legal and technical framework conditions must be met to ensure that digitization and administration are legally compliant and secure. Companies are faced with the challenge of designing their systems and processes in such a way that they meet legal requirements as well as data protection and IT security expectations.

For the digital transformation to succeed, the following requirements must be met:

GoBD conformity

The principles for the proper keeping and storage of books, records and documents in electronic form and for data access (GoBD) are decisive for digital accounting in Germany. They regulate how tax-relevant documents must be digitally processed, stored and archived. Important requirements include the traceability and verifiability of processes, complete logging of changes and ensuring that digital documents cannot be changed.

Data protection (DSGVO)

The General Data Protection Regulation (GDPR) places strict requirements on the handling of personal and sensitive data. As many documents - such as employment contracts, job applications, customer data or invoices - contain sensitive information, the management of electronic documents must include comprehensive data protection mechanisms.

Revision security

Audit compliance means that digital documents are archived in a complete, correct, timely, orderly and unalterable manner - for the entire legally prescribed retention period. This is particularly important for tax-relevant documents such as invoices, contracts or annual reports.

IT security and organization in digital document management

In addition to these central requirements, companies should also consider aspects such as IT security, backup strategies, user and rights management and regular system checks when introducing and maintaining their electronic document management.

Document management systems as a basis

A document management system (DMS) is a central tool for implementing digital document management. It supports companies in digitally capturing, centrally storing, quickly retrieving and securely managing documents.

The most important functions of a DMS include

  • Automatic document capture and OCR text recognition
  • Structuring with metadata
  • Access rights and authorizations
  • Version control
  • Integration into existing systems
  • Cloud-based storage and digital signatures

Additional information about DMS - including advantages, variants and areas of application - can be found in the introduction to document management systems.

DMS variants at a glance

There are different types of DMS solutions depending on company size, industry and IT strategy:

  • On-premise systems: These are operated on their own servers and offer maximum control over data and IT security. However, they require more internal technical effort for maintenance and operation.

  • Cloud-based systems (SaaS): These solutions are hosted externally in a cloud and provided via the internet. They are flexible, scalable and low-maintenance - ideal for many SMEs.

  • Hybrid systems: A combination of local and cloud-based components that offer both flexibility and control - for example, through local data storage with simultaneous cloud accessibility.

  • Mobile DMS solutions: These enable online access to documents via smartphone or tablet - particularly practical for employees in the field or when traveling.
  • Industry-specific DMS: Specially developed solutions that are tailored to the requirements of specific industries - such as healthcare, the construction industry or legal advice.

VMS vs. DMS - focus on contract management

A DMS is ideal for general document management. For the specific management of contract documents, however, a special contract management system (VMS) is recommended, which automatically monitors contract deadlines and effectively manages contractual risks. A DMS ideally complements a VMS, but does not replace it. For contract documents, we recommend a contract management system (VMS) that complements, but does not replace, a DMS.

From SMEs to corporations: DMS as a success factor

Both small and medium-sized companies as well as large organizations are faced with the challenge of managing ever-increasing amounts of information efficiently. A digital DMS offers numerous advantages - both organizationally and economically. These include

  • Standardized data management
  • Digital workflows
  • Reduction of manual errors
  • Cost reduction for filing
  • Improved collaboration
  • Increased data security
  • Automated processes

Overall, a DMS is more than just a digital filing system - it is a strategic tool for increasing efficiency, minimizing risk and improving the quality of work.

Successfully introducing and using digital processes

Successful digital document management begins with a well-planned introduction - and only unfolds its full potential through consistent, structured application in day-to-day work.

Introducing a digital document management system - the most important questions

  1. Define responsibilities: Who is responsible for planning, implementing and supporting the DMS? A clearly defined project team makes the introduction much easier.
  2. Analyze the status quo: Which documents already exist? Which processes are paper-based? Where is there potential for optimization?
  3. Identify document types: What types of documents should be digitized and managed via the system in the future?
  4. Choose the right software: Which solution fits the company's requirements in terms of functions, scalability and budget?
  5. Define workflows: Existing processes should be reconsidered and digitally mapped. This includes approval processes, access rights and filing structures.

Tips for efficient digital document management

  • Standardized filing structures ensure that documents can be found quickly and filed correctly.
  • Traceable version control prevents editing conflicts and ensures transparency.
  • Regular backups protect against data loss due to technical errors or accidental deletion.
  • Effective access management ensures that only authorized persons can view sensitive information and access documents.
  • Targeted training enables employees to use the system correctly and comply with processes.

Conclusion: Digital document management as a competitive advantage

The digitization of document management offers numerous advantages: more efficiency, improved security and faster workflows. Companies that rely on digital processes save time and costs in the long term and significantly reduce risks - a decisive step towards future-proofing.

Sophisticated electronic document management not only creates order and helps to optimize business processes, but also forms the basis for legally compliant and transparent work - especially through functions such as revision security, GDPR-compliant filing and GoBD-compliant archiving.

Whether centrally or decentrally organized, analogue or digitally transformed - a clear strategy, technical implementation via a suitable DMS and the active involvement of employees in day-to-day operations are crucial. Especially for SMEs and large companies with complex filing structures, the use of a DMS offers enormous relief in day-to-day business - and thus becomes a real competitive advantage.

For contract documents, we also recommend using specialized contract management software, such as ContractHero, to manage deadlines transparently and ensure compliance security.

Sebastian Wengryn
CEO
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