Security

Our approach to data security and data protection

Protecting your data is of central importance to us. By using recognized industry standards, certifications and independent audits, we ensure the protection of contract, customer and partner information.
ISO 27001-certified company
Multi-factor authentication
Automatic backups
GDPR-compliant
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ISO-certified, audited and GDPR-compliant

ISO 27001 certified with regular audits

This leading international standard provides a systematic and structured approach to protecting confidential data. We have successfully completed the rigorous ISO 27001 audit and are ISO/IEC 27001:2022 certified.
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GDPR-compliant & hosted in Germany

ContractHero complies with the European General Data Protection Regulation (GDPR). All our servers are located in Germany and are also ISO-certified.

Data security when collaborating on contracts

Keeping contracts safe

Scattered contracts in emails, on personal hard drives and with different cloud providers pose a risk of data loss. Bundle all your contracts in one secure location to ensure maximum security.

Easily assign or revoke access rights

ContractHero's rights management gives you precise control over access to contract data. This increases security, compliance and efficiency.

Multi-client capability for managing companies and departments

With ContractHero's multi-client capability, you can efficiently manage data access for different departments, teams or complex company structures. Thanks to virtually separate units, employees only have access to the information that is relevant to them.

Further functions for your data security

Automatic backups protect against data loss

ContractHero offers automatic backups for sensitive data that remain up-to-date and protected even in the event of unforeseen events. Our robust data recovery functions reliably protect you against the consequences of data loss.

Two-factor authentication as an additional layer of security

Our two-factor authentication (2FA) ensures that only authorized persons can access your data, even in the event of a compromised password.

Single sign-on (SSO) for simple access control

ContractHero's Single Sign-On (SSO) provides secure and efficient access control to your contract data. Users can log in once and automatically access all the resources they need. This increases both security and efficiency.

Microsoft Entra ID and Okta for centralized user control

Microsoft Entra ID and Okta centralize user management and authorization assignment. This integration increases control for IT administrators and enables employees to access all systems quickly and securely.

Based on 100 reviews

Based on 111 reviews

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Frequently asked questions about data security & data protection

What is data security?

Data security means protecting digital data from unauthorized access, theft or loss. It ensures the confidentiality, integrity and availability of sensitive information through technical and organizational measures. The aim is to minimize risks such as data loss or security breaches and to ensure the protection of data in applications and systems.

What role does the GDPR play in data security?

The General Data Protection Regulation (GDPR ) sets regulations for the security and protection of personal data. It prescribes measures to protect against unauthorized access and data loss, e.g. regular data backups and the encryption of sensitive data. Companies must ensure that personal data is processed confidentially, securely and only to the extent necessary. Compliance with these data protection regulations is ensured through technical measures and training.

Data protection vs. data security: what's the difference?

Data security describes all technical and organizational measures that ensure the protection of data against threats such as theft, attacks or loss. These can be encryption, for example, but also backups. The aim is to guarantee the integrity, availability and confidentiality of data.

Data protection regulates how personal data may be lawfully processed and used. It protects the right of private individuals to informational self-determination and ensures that data is only collected to the extent necessary and used for defined purposes. Data protection ensures that sensitive data such as names, addresses or IP addresses are not processed, passed on or stored without permission.

Why is data security important?

Data security protects sensitive data such as company data, personal information and business-critical documents from unauthorized access, theft or loss. Data is often the backbone of a company - a loss or compromise of this information can have serious economic and legal consequences. Effective data security measures enable companies to minimize risks, comply with legal regulations such as the GDPR and strengthen the trust of customers and partners. Data security is therefore not just a technical issue, but also an important factor for the long-term success of a company.

Our measures to ensure data security

The protection of your data is our top priority. Our ISO 27001 certification and GDPR-compliant server locations in Germany and Switzerland guarantee the highest security standards. Regular backups prevent data loss, while user roles and two-factor authentication (2FA) restrict access to authorized persons. Thanks to multi-client capability, subsidiaries and departments remain clearly demarcated. An audit trail documents all changes, and regular audits and employee training close security gaps. In this way, we ensure that your data remains secure, confidential and available at all times.

Data security and digitization

Digitization offers advantages for data security. Unlike physical copies, digital data can be protected by backups, encryption and audit trails. At the same time, the increasing threat from attackers such as cybercriminals requires robust security systems. At ContractHero, we combine technical measures and modern technology to store sensitive data securely and confidentially and protect it against security breaches.