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Efficient contract management improves structures at Natsana
"Thanks to ContractHero, we finally have all our contracts in one central location. This saves us a tremendous amount of time in our daily work and is a source of valuable operational knowledge!"
Florian Bell
Managing Director Natsana GmbH
95
%
Fewer unplanned extensions / missed cancellations
100.000
€
Savings in the first year through better terms, fewer auto-renewals, and cost control
90
%
Less testing and approval time thanks to standardization and AI analysis
90
%
Less testing and approval time thanks to standardization and AI analysis
Natsana is one of the fastest-growing D2C companies in the health & wellness sector. The company relies on digital tools such as ContractHero to manage its rapid internal growth. In this way, Natsana creates more structure, clarity and efficiency in contract management with processes that are 10 times faster - and gains valuable time for the essentials.
About Natsana
Natsana is a leading D2C company for high-quality health and wellness products. With well-known brands such as Nature Love, Natural Elements and Feel Natural, the company pursues the mission of making health easily and naturally accessible - for as many people as possible.
Florian Bell
Managing Director Natsana GmbH
Want to find out more?
You can find the complete video experience report here:
Challenges
Overview
Natsana grew very quickly as a start-up and merger of originally three individual companies. As a result, there is an extensive contract portfolio, but the information is stored in different places. In addition, responsibilities for different types of contracts have changed. All of this prompted Natsana to actively look for and use a contract management tool.
Rapid growth
Distribute important information everywhere
Changed responsibilities
Solution
Since the roll-out of ContractHero at Natsana, the entire company has a uniform structure and harmonized processes for contracts. In addition, those responsible in the individual departments are able to quickly identify gaps and optimize them independently. As a result of the independent optimizations in the individual departments, numerous contract duplications, among other things, were identified and terminated, thus saving considerable costs.
The implementation of the contract management software also enables standardized structures and accelerated processes for contracts throughout the company. Searching for a contract or contract details from a contract used to take around ten minutes. Now, however, it takes less than a minute to obtain information of any kind from one of the more than 100 digitized contracts.
Cost savings thanks to contracts terminated on time
Accelerated processes within the company
Uniform structures for contracts
"Thanks to ContractHero, we finally have all of our contracts in one central location. The dashboard also gives us an immediate overview of all relevant information - an extreme time-saver in everyday life and a source of valuable operational knowledge!"
Florian Bell, Managing Director Natsana GmbH
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Frequently asked questions
What measurable results has Natsana achieved with ContractHero?
With ContractHero, Natsana has achieved a 95 percent reduction in unplanned contract renewals and missed terminations. In addition, Natsana reports savings of €100,000 in the first year thanks to better terms, fewer automatic renewals, and greater cost control. Standardization and contract analysis have also significantly reduced review and approval times.
Why did Natsana introduce contract management software?
Natsana grew rapidly through the merger of three companies. As a result, the contract portfolio was scattered, important contract information was stored in different locations, and responsibilities had changed. ContractHero creates a central contract management system with a uniform structure, a clear contract overview, and reliable storage.
How does ContractHero improve contract search at Natsana?
Before ContractHero, it took Natsana around ten minutes to find contract details. Today, the team can find information from the contract database in less than a minute. This is made possible by a central contract overview, structured contract data, and a search function that makes contract content easy to find.
How does ContractHero support Natsana with deadline management?
ContractHero automatically reminds Natsana of expiring contracts and upcoming cancellation deadlines. Terms and deadlines are displayed centrally in contract management, so cancellation deadlines no longer get lost in emails or lists. This reduces the risk of unwanted renewals and improves cost control.
Why is contract management particularly important for Natsana as a D2C company in the health and wellness sector?
Natsana combines several brands in the health and wellness sector and distributes products through various channels. In a D2C environment, suppliers, service providers, and platform contracts are growing rapidly. A central contract overview with deadline management helps to keep track of terms, notice periods, and obligations and to maintain stable processes within the company, even as it continues to grow.
